Frequently Asked Questions
Everything you need to know about your gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or heavy weights, delivery may take 7-10 business days depending on your location.
What is your return policy on used gear?
We accept returns within 30 days of purchase. Items must be in their original packaging and in new, unused condition to qualify for a full refund.
Do you offer a warranty on high-performance apparel?
Yes, all FCS performance apparel comes with a 6-month warranty against manufacturing defects such as stitching failures or fabric delamination.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery progress.
Are your products suitable for professional athletes?
Absolutely. Our 'Pro Series' line is designed to meet the rigorous standards and durability requirements of professional and competitive athletes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.